Customer Feedback Case: Touchscreen All-in-One Machine
Customer Name: An Education Technology Company
Product Model: Touchscreen All-in-One Machine BLM-T65
Background:
The customer planned to build smart classrooms across 20+ primary and secondary schools and decided to introduce touchscreen all-in-one machines to enhance classroom interactivity. After evaluating multiple suppliers, they selected Beloong's touchscreen all-in-one machine as the core solution for their smart classrooms.
Customer Feedback:
Highly Integrated and User-Friendly:
The touchscreen all-in-one machine combines display, touch, projection, and multimedia functions into one device, eliminating the need for additional equipment. Teachers reported that the plug-and-play feature significantly reduced preparation time and improved teaching efficiency.Responsive and Smooth Touch Experience:
Both students and teachers praised the excellent touch sensitivity and accuracy, even during multi-user simultaneous operations. The smooth and lag-free performance enhanced classroom interactivity.Energy-Efficient and Aesthetically Designed:
The customer highlighted the device's low-power consumption, aligning with their green campus initiative. Its sleek and modern design blended seamlessly into the classroom environment, earning positive feedback from students and parents.Comprehensive After-Sales Service:
The Beloong team received high praise for their technical support. During installation, engineers provided full guidance and organized detailed training sessions for teachers, ensuring smooth and efficient use of the equipment.
Results:
After six months of use, the touchscreen all-in-one machines delivered remarkable results. Student engagement in class increased by 35%, while overall teaching satisfaction reached 92%. The customer expressed their intention to expand the deployment of this product to more schools and deepen their collaboration with Beloong.