Touch and inquiry machine that makes shopping experience smarter
With the continuous development of technology, people's demand for shopping is also constantly escalating. In order to meet the modern consumers' pursuit of convenient, efficient and personalized shopping experience, touch inquiry machines in shopping malls came into being.
Why do shopping malls need touch inquiry machines?
Shopping malls cover a large area and have many floors. Customers who enter the mall for the first time often waste too much time looking for stores. Therefore, an "electronic guide" is needed to guide customers in the right direction and provide some self-service, and the touch all-in-one machine is like this exist
What functions does a shopping mall touch inquiry machine system generally include?
Store and product inquiry: The touch inquiry machine in the shopping mall can directly search for store and product information, and even product names, prices, promotions, etc., allowing customers to quickly understand product details.
Shopping guide service and parking space inquiry: Through the 3D navigation function of the touch inquiry machine, customers can easily obtain information such as the mall floor layout, brand distribution, etc., to achieve self-service shopping guide and save time. At the same time, many devices also support querying nearby parking spaces to facilitate parking.
Member service: Customers can log in/register as mall or store members through the touch inquiry machine, check member points, coupons and other information, and enjoy member-exclusive discounts.
Online shopping: Some touch inquiry machines also have online shopping functions. Customers can place orders directly on the touch screen to achieve an integrated online and offline shopping experience.
Customer service call: In general, the shopping mall inquiry machine is connected to the customer service desk. If customers encounter an emergency, they can contact customer service through the device.
Touch inquiry machines in shopping malls come in various shapes, including vertical, horizontal, and wall-mounted types. Among them, horizontal inquiry machinesare the most commonly used style in shopping malls. Their ergonomic design makes customers' operating experience more comfortable. The screen sizes of touch inquiry machines in shopping malls range from 21.5 inches to 55 inches, which are common types, and other sizes can also be customized. In addition, the K-shaped design touch all-in-one machine shown in the picture is also one of the most popular shapes.
Every scene that gathers consumers requires modern smart devices to act as customer service providers to provide convenience. Shopping mall touch inquiry all-in-one machines have their value not only in shopping malls, but also in stations, hospitals, banks or other public places.