The ordering process of the self-service ordering machine
The ordering process of the self-service ordering machine:
1. After the customer enters the restaurant, he clicks on the screen of the self-service ordering machine and selects dine-in or takeout. The customer will automatically jump to the menu column. Customers can choose the dishes they like at will.
2. After placing the order, customers can directly use WeChat, Alipay or facial recognition to pay.
3. After the checkout is successful, a receipt with a number is printed out. The customer keeps the receipt. At the same time, the kitchen receives the order, completes the catering work, and prints out the receipt.
4. After the dishes are prepared, the food will be delivered to the customer based on the number on the receipt in the customer's hand or the customer can pick it up at the pick-up area with the ticket. If the restaurant needs it, it can also customize a queuing machine, etc.
As new technologies and concepts continue to develop and update, the value of a self-service ordering machine is not limited to replacing manual services. Taking the launched self-service ordering machine as an example, it combines touch, facial recognition, and mobile payment. A hot technology, in addition to providing convenient ordering and checkout functions, it can also collect customer ordering data, analyze consumer behavior preferences based on age, gender and other dimensions, and use big data to help catering brands improve their performance more accurately and effectively. products and services.