Use smart advertising machines to create excellent hotel customer service 1
First, the self-service check-in/check-out process was quick and easy. The use of Smart Advertising Machines makes the work of hotel staff easier. Smart Digital Displays in the lobby area can display all required information to speed up the check-in process. Interactive Self-service Touch Screen Kiosks are useful during busy times so guests don’t have to wait for staff to answer questions and staff can focus more on guests.
Second, real-time welcome messages are critical. A great customer experience requires engagement, and going through each customer's list of selling points can take some time. During peak periods, Smart Advertising Machines become a powerful tool for staff, providing guests with all the information they need at any time. Real-time welcome messages may include things like check-in wait times, restaurant hours, local travel information updates, and even offers of upgrades or offers.
